Technical Support
Experience 5-Star Support with LogoJET
We provide personalized attention, rapid response times, expert knowledge, comprehensive training options, same day parts shipments, and advanced tools like remote support software.
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7-7 Support
Offering 7am-7pm CST technical support hours Monday-Friday to customers nationwide.
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Talk to a real person
1-877-432-2559 (option 2)
Email: support@logojet.com
and live web chat support -
Remote Support
Assistance through shared software views. Download our remote support app for your scheduled session
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LogoJET-U
Online Learning Management System featuring courses, knowledgebase and webinars
Our Support Services Include:
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Onsite installation and training
We offer onsite installation and training services to ensure that customers have the information, knowledge, and hands-on skills required to confidently start production on their LogoJET printer.
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One-on-One Dedicated Remote Training Sessions
We assign a specific subject matter expert to address the scope and needs for each dedicated remote training session.
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ICC Customized Color Profile Services
Our Certified ICC Color Technicians are able to tailor profiles to each specific application, to ensure precise color matching and consistency.
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Custom tray design solutions
Custom trays provide significant production efficiency and optimization. We offer custom tray design to match your specific application and production needs.
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Custom product application testing
Our Application Department offers product testing and validation, critical in providing assurance prior to production, cost considerations, or customer approvals.
100+ 5-Star Google Reviews and Counting
LogoJET is committed to continuously enhancing its support services as a core part of its values. This dedication involves regular improvements in customer support quality, ensuring that every interaction adds value and meets evolving customer needs. By integrating this commitment into its core DNA, LogoJET emphasizes its focus on long-term customer satisfaction and relationship building.
Support Services:
View all-
Onsite Support - Printer Maintenance, Service and Repair
From $450.00Unit price /Unavailable -
From $2,500.00Unit price /Unavailable
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ICC Customized Color Profile Service
$2,500.00Unit price /Unavailable -
One-on-One Remote Training Session with LogoJET Support
From $400.00Unit price /Unavailable -
Out-of-Warranty Hourly Labor Charge
$100.00Unit price /Unavailable