Roland VersaSTUDIO BD-12 Extended Service Contract – 2 Year by LogoJET

Protect your Roland VersaSTUDIO BD-12 UV flatbed printer with two additional years of service coverage beyond Roland’s standard one-year manufacturer warranty.

The Roland VersaSTUDIO BD-12 2-Year Extended Service Contract is designed for businesses that rely on their BD-12 for regular production and want greater predictability around unexpected repair costs. For covered repairs, Roland’s extended service coverage includes eligible parts, labor and travel, helping reduce the financial and operational risk associated with an unexpected equipment failure.

For print shops, promotional product decorators, personalization businesses and other operations using the BD-12 as production equipment, extended coverage can provide valuable protection as printer utilization increases.

LogoJET is an authorized Roland DG dealer and provides in-house technical support as your first point of contact for troubleshooting and service assistance.

Why Choose the 2-Year BD-12 Extended Service Contract?

Two additional years of protection
Extend eligible service coverage for two years beyond Roland’s standard one-year manufacturer warranty.

Parts, labor and travel for covered repairs
Roland’s Extended Service Contract includes eligible parts, labor and travel associated with covered repairs, subject to Roland DGA service contract terms and exclusions.

Reduce unexpected repair expenses
Turn the risk of certain unexpected service costs into a planned equipment expense, making it easier to budget for a BD-12 used in ongoing production.

Designed for production environments
Extended coverage can be particularly valuable when the BD-12 supports customer orders, recurring production, short turnaround requirements or high equipment utilization.

LogoJET technical support
LogoJET customers have access to our in-house technical support team for troubleshooting and service assistance, with escalation to Roland DGA when required.

Who Should Consider the 2-Year BD-12 Service Contract?

This extended service plan may be a good fit for:

• Print shops using the BD-12 for regular production

• Promotional product and product-personalization businesses

• Contract decorators and trade printers

• Businesses with recurring or time-sensitive customer orders

• High-utilization BD-12 installations

• Businesses financing equipment and seeking more predictable operating costs

• Organizations that want to reduce exposure to unexpected covered repair expenses

Roland Warranty Requirements

The Roland VersaSTUDIO BD-12 includes Roland’s standard one-year manufacturer warranty. To qualify for warranty coverage, the printer must be registered within 60 days of purchase and continuously operated with Roland DGA-approved inks.

Repairs or maintenance made necessary by the use of ink that is not expressly certified and approved by Roland DGA are not covered under Roland’s standard warranty or Extended Service Contract.

What Is Not Covered?

Extended service coverage does not replace normal maintenance or consumable replacement.

Roland identifies various consumable and wear items as exclusions, including items such as:

• Ink

• Cleaning solutions

• Filters

• Cap tops

• Sponges

• Wiper-related components

• Certain other maintenance and wear items

• Media

Coverage is subject to Roland DGA’s current Extended Service Contract terms and conditions.

Why Buy Your Roland BD-12 Service Contract from LogoJET?

Authorized Roland DG Dealer
LogoJET sells and supports Roland DG printing solutions and can assist with the service contract process for your BD-12.

One Call for Technical Support
Start with LogoJET’s in-house technical support team for troubleshooting and service assistance. When a covered repair requires Roland involvement, we can help coordinate the appropriate next steps.

Support from UV Printing Specialists
LogoJET specializes in direct-to-object UV printing, giving customers access to a team familiar with the equipment, applications and production environments in which the BD-12 is used.

Service Options for Production Operations
For businesses requiring additional response commitments, ask LogoJET about available Priority Support and Service Level Agreement options.